Shipping Policy
This Shipping Policy outlines the terms and conditions related to the shipping and delivery of products purchased from TAC Ventures, including sportswear, bags, souvenirs, clothing, innerwear, and shoes.
We currently offer shipping within Nigeria. We are working to expand our shipping destinations in the future. Please check back for updates.
We offer the following shipping methods:
- Standard Shipping: Delivery within 3-5 business days.
- Express Shipping: Delivery within 1-2 business days.
Please note that delivery timeframes are estimates and may vary depending on the destination, weather conditions, and other unforeseen circumstances. We are not responsible for delays caused by the shipping carrier.
Shipping costs are calculated based on the weight, dimensions, and destination of your order. The shipping cost will be displayed at checkout before you complete your purchase.
We may offer free shipping promotions from time to time. Please check our website or sign up for our newsletter to stay informed about these offers.
Orders are typically processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day.
Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information.
You can track your order using the tracking number provided in the shipping confirmation email. Please allow 24-48 hours for the tracking information to update.
Deliveries are typically made during business hours, Monday through Friday. The shipping carrier may require a signature upon delivery. If you are not available to receive the delivery, the carrier may leave a notice or attempt to redeliver on a subsequent day.
Please ensure that the shipping address you provide is accurate and complete. We are not responsible for delays or misdeliveries caused by incorrect or incomplete shipping addresses.
If your order is lost or damaged during shipping, please contact us immediately at hello@tacventures.fashion or call us at 0806 8281042 or 0805 3475689. We will work with the shipping carrier to investigate the issue and arrange for a replacement or refund, depending on the circumstances.
At this time, we do not offer international shipping. We apologize for any inconvenience this may cause.
If you have any questions or concerns about our shipping policy, please contact us at:
TAC Ventures
1, Ukpenbo Street, Off Erhunmwunse, Benin City, Edo State
Email: hello@tacventures.fashion
Phone: 0806 8281042, 0805 3475689